Terms & Conditions

1. Introduction & Agreement

Welcome to MeshViz ("we", "our", or "us"). These Terms and Conditions govern your use of our website located at meshviz.co.uk and any services, digital architectures, WebGL modules, or custom software applications provided by MeshViz.

By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions in full, along with our GDPR Policy and Cookie Policy. If you disagree with any part of these terms, you must not use our website or services.

2. Services & Scope of Work

MeshViz provides digital engineering services, including but not limited to custom website design and development, 3D visualization, application development, and graphic brand identity systems.

• All project deliverables, timelines, milestones, and costs will be defined in a separate Statement of Work (SOW) or formal project proposal agreed upon by both parties.
• Any modifications or additions to the project scope requested after project sign-off may incur additional charges and alter agreed delivery schedules.

3. Intellectual Property Rights

Unless otherwise stated in a written agreement, the following intellectual property terms apply:

• Pre-Existing Assets: All proprietary code, WebGL shaders, custom frameworks, design libraries, and tools owned by MeshViz prior to project commencement remain the exclusive property of MeshViz.
• Final Client Deliverables: Upon full payment of all outstanding invoices, ownership of custom bespoke visual assets, branding elements, and final client-specific code created specifically for the client will transfer to the client.
• Portfolio Usage: MeshViz reserves the right to display completed projects, interactive previews, and client logos within our portfolio, case studies, and marketing materials unless restricted by an explicit Non-Disclosure Agreement (NDA).

4. Payment Terms & Billing

Payment structures for project engagements are defined within individual client proposals:

• An initial deposit (typically 30% - 50%) is required prior to project commencement.
• Invoices are due within 14 calendar days from the date of issue unless specified otherwise.
• We reserve the right to suspend ongoing development, withhold final code deployment, or revoke staging environment access if payments become overdue.
• In accordance with the Late Payment of Commercial Debts (Interest) Act 1998, late payments may attract statutory interest and debt recovery costs.

5. Client Responsibilities

To ensure smooth delivery timelines, the client agrees to:

• Provide required content, media assets, branding guidelines, and API access keys in a timely manner.
• Provide constructive feedback and sign-off approvals within agreed milestone review periods.
• Ensure all supplied content (text, trademarks, stock imagery) does not infringe upon any third-party intellectual property rights.

6. Warranties & Limitation of Liability

All digital products built by MeshViz include a 30-day post-launch warranty covering bug fixes and code remediation for features specified in the original SOW.

To the maximum extent permitted by UK law:

• MeshViz shall not be liable for any indirect, consequential, or economic losses, loss of profits, loss of business revenue, or data corruption arising from website downtime, server hosting failures, or third-party API changes.
• Our total aggregate liability to the client for any claim arising out of our services shall not exceed the total fees paid by the client to MeshViz for the specific project in question.

7. Third-Party Services & Hosting

Projects built by MeshViz may rely on third-party hosting providers, domain registrars, payment gateways (e.g., Stripe, PayPal), or external APIs (e.g., Google Maps, OpenAI, HubSpot). MeshViz is not responsible for service outages, policy shifts, or price changes instituted by third-party vendor platforms.

8. Termination

Either party may terminate an active project engagement by providing 14 days' written notice. Upon termination, the client will be invoiced for all work completed up to the date of notice. Deposited funds are non-refundable once design or development work has commenced.

9. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

If you have any questions regarding these Terms and Conditions, please reach out to us directly: